We've got you covered

Got a problem with your unit? Here's exactly what to do — step by step.

1

Grab your proof of purchase

You'll need your receipt or order number

Locate your original receipt, order confirmation email, or invoice. This helps us verify your purchase and process your return quickly.

Tip

Can't find your receipt? Check your email inbox for the order confirmation.

2

Reach out to customer support

Contact us via email or phone

Get in touch with our support team. Provide your order number and describe the issue with your appliance. We'll guide you through the next steps.

Tip

Have photos of the defect ready — it speeds up the process.

3

Your warranty terms apply

Check your coverage period

All Frigidaire appliances come with a manufacturer warranty. Review your warranty card or our website to confirm your coverage dates and what's included.

Tip

Most appliances have a 1-year warranty from the purchase date.

4

Pack your item for return

Use original packaging if possible

Carefully pack the appliance in its original box with all accessories, manuals, and packaging materials. This ensures safe transport and faster processing.

Tip

No original box? Use sturdy packaging and plenty of cushioning.

Return checklist

Proof of purchase

Original packaging material

Product manual

All accessories included

All set! You're ready to return your item.

Still have questions?

Contact us